2-trak

CHALLENGE

Freight forwarding company Project One Logistics appealed to us with a demand to create a cloud solution to control shipments and provide their clients a possibility to monitor their own orders. The goal of such a project was the achievement of the best customer experience and loyalty and the growth of the business. We also had to implement a flexible and scalable architecture to be able to add new possibilities later.

SOLUTION

After a thorough analysis of the company's business process and based on the client's goal and budget, we came to the conclusion that the best solution is to create a simple, intuitive product with a client portal.

Now shippers can track the status of the cargo inside their personal area and communicate with the manager directly in the chat.

Also, the architectural design was carried out so that the system became as flexible as possible, with the ability to expand existing and add new functions.

TECHNOLOGIES AND TOOLS

We made a user-friendly UI and interactive prototype in Figma. Then our software engineering team built a solution using PHP framework Lumen and Vue.js. Such a choice was based on the high development speed and flexibility of chosen frameworks. It took only 2 months for us to deliver a working MVP. After testing, we deployed 2-trak on DigitalOcean cloud servers which can be noted by easy maintenance and flexible scalability options.

DELIVERED PRODUCT

As a result, we made an easy-to-use software for freight forwarding company that can be distinguished by the following:

• minimalistic UI
• team member access
• customer access
• order status and location tracking
• shipment route drafting
• chat between customer and account manager

The freight forwarding solution we have developed satisfies all client’s needs and has a flexible architecture that allows us to easily scale and add new features. 

We continue to maintain and evolve 2-trak.